Term and Conditions

1. Our Commitment to You

At Revolution Shop, we’re dedicated to supporting dancers at every stage of their journey. Our terms are designed to be as clear and dancer-friendly as our performance wear is comfortable and stylish.

2. Website Use

2.1 Eligibility

Our website is intended for dance professionals, students, and enthusiasts aged 16 and over. By using our site, you confirm you meet this requirement.

2.2 User Responsibilities

You agree to:

• Provide accurate account and order information
• Not misuse our website for fraudulent purposes
• Respect all intellectual property rights
• Not attempt to interfere with website operations

3. Products & Services

3.1 Product Descriptions

We take care to accurately describe our:

• Dance costumes and performance wear
• Ballet shoes and character shoes
• Dance accessories and underwear
• Specialty items like debut costumes and catsuits

Colours may vary slightly due to monitor settings. Please refer to size charts carefully.

3.2 Availability

All items are subject to availability. We’ll notify you promptly if an item becomes unavailable after ordering.

3.3 Hygiene Items

For health reasons, certain items (dance underwear, tights, camisoles) cannot be returned unless faulty.

4. Ordering & Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive:

• Order confirmation email
• Shipping notification with tracking

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely.

4.3 Pricing

Prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

5. Shipping & Delivery

5.1 Shipping Options

We offer:

• Standard Shipping (£12.95): DHL/FedEx, 10-15 business days
• Free Shipping: EMS for orders over £50, 15-25 business days

Delivery times are estimates and may vary due to customs processing.

5.2 Shipping Areas

We ship worldwide except to some Asian countries and remote regions.

5.3 Delivery Issues

You must:

• Inspect goods upon delivery
• Report damages within 48 hours
• Provide safe delivery instructions

6. Returns & Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are unworn, unwashed with tags attached
• Original packaging is intact
• You have proof of purchase

6.2 Return Process

Contact us at [email protected] within 15 days to initiate returns. Include:

• Order number
• Item details
• Reason for return

6.3 Refunds

Refunds are processed within 5 business days after we receive your return. Original shipping fees are non-refundable.

7. Intellectual Property

All website content (images, text, designs) is owned by Revolution Shop or our licensors. You may not:

• Reproduce any content without permission
• Use our branding for commercial purposes
• Reverse engineer our website

8. Liability Limitations

8.1 Product Use

Our dancewear is designed for performance use. We’re not liable for:

• Injuries from improper use
• Wear and tear from intense training
• Modifications made to garments

8.2 Website Use

We strive to maintain uninterrupted service but can’t guarantee:

• Error-free operation
• Immediate resolution of technical issues
• Complete security against all cyber threats

9. Privacy

Your privacy matters. Our Privacy Policy explains how we handle your data.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by UK law. Any disputes will be resolved in UK courts.

12. Contact Us

For questions about these terms:

Email: [email protected]
Address: 27 Holden Ing Way, Londonderry, GB CH2U 3OA